Technology Consulting is now a formal practice. It is an ideal complement to our other change-enabling core services — Program Delivery, Organizational Change Management and Continuous Improvement. We are enhancing prior technology transformation experiences with resources and thought leadership to engage more deeply in Technology change programs.

In addition, we have established products and services that will ensure IT becomes a value driven, cost effective and outcomes oriented partner with our clients’ businesses.

The practice will focus on three core IT disciplines:

1. Customer Focused IT Operating Model – We help clients define and implement a customer focused IT operating model that will ensure the IT organization is effective and efficient in its operation and is aligned to business objectives.
2. Flexible Delivery Methods – We help clients define the practices, artifacts and delivery solutions that maximize return on investment while effectively managing operational risk and delivering technology projects.
3. Technology Service Management – We help clients define and measure IT service quality, tailoring IT Infrastructure Library (ITIL) practices and technologies to fit the client environment.  This may include and is not limited to ServiceNow, BMC Remedy, HP ITSM, to list a few.

Recent Ruota staff additions bring a wealth of experience in healthcare, consumer products, financial services and telecommunications, having served some of the most recognizable brands in the world.